Shipping & Returns
Please allow adequate time for your orders to arrive if you need them before Christmas. The below dates are a guide only, I will still post any orders placed after the below dates, but they may not arrive before Christmas.
Please upgrade to a tracked service if you would like to be able to track your order.
UK: 18th December
International: 3rd December
Orders are usually sent within 1-3 working days. I will notify you if there is a delay.
Above costs include packaging and postage.
Delivery times are from the Royal Mail website and should be used as a guide only. Shipping times vary from country to country and can take longer than above, particularly if there are bank/public holidays or during busy times (eg. Christmas, Valentine's day).
Additional charges such as taxes and duty on imports to your country are the responsibility of the customer
Please contact us if you have not received your order within a reasonable time and we will look into the matter.
I really hope you are happy with your order! If you are not, please contact me and I will do what I can to resolve any issues.
Please do not send any items back before contacting me, if you do, I will not be responsible for costs incurred even for faulty items.
I accept returns, exchanges and cancellations
The following items can't be returned or exchanged (unless they arrive damaged or defective on delivery):
Conditions of return